Business Technology Solutions That Keep You Connected, Protected, and Productive
We have a full suite of technology solutions from physical security and structured cabling to IT support and business phone systems. Whether you're a small business or a government agency, we deliver the infrastructure, expertise, and local support you can count on.
Solutions that keep your business secure, connected, and running.
Managed IT services
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Cabling & networking Infrastructure
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Business Phones & VoIP
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Industry Specific Technology Solutions
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Security Cameras & Monitoring Systems
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Security Cards & Access Control Systems
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Managed IT Services FAQ’s
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Managed IT support covers all the daily technology your organization relies on, including local help desk support, network monitoring, computer maintenance, cybersecurity, and Barracuda data backups.
If you already have an internal tech person, BeneCom can provide co-managed IT support to handle complex network maintenance, advanced cybersecurity, and off-hours monitoring. For organizations without dedicated tech staff, we serve as your complete off-site IT department across New Orleans, Metairie, Baton Rouge, and the Gulf Coast.
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Managed IT pricing is based on your total number of users, computers, and specialized security needs, consolidating your support into one predictable flat monthly fee.
Outsourcing your IT is almost always significantly more cost-effective than hiring internal staff. Instead of paying a full-time salary, benefits, and ongoing training for a single employee, BeneCom gives your business, school, or hotel access to an entire team of certified network engineers and security specialists for less than the cost of one full-time hire.
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We set up secure remote access so your team can safely connect to business software, files, and databases from anywhere. Each remote device is protected with enterprise antivirus, cloud security tools, and Barracuda email filtering to block cyber threats before they reach your main network.
If a remote employee experiences a computer glitch or software error, our help desk technicians can securely connect to their screen in minutes to resolve the issue without delaying their workday.
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We use a multi-layer cybersecurity strategy designed to stop ransomware, phishing, and malware attacks before they cause operational downtime. Your plan includes managed firewalls, endpoint antivirus protection, automated software patching, and Barracuda email security to filter out dangerous links and spam.
We also maintain automated data backups so your critical company files, client records, or student databases can be restored immediately in the event of a hardware failure or cyber incident.
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While routine employee help desk tickets are handled during standard business hours, our automated monitoring systems watch your network 24/7 to catch and resolve background vulnerabilities before they cause an outage.
If a critical network failure, server crash, or security event occurs after hours or over the weekend, our emergency response team is available around the clock. Backed by our 30-minute response commitment, local businesses, hotels, and institutions across Louisiana and Coastal Mississippi get rapid emergency support whenever disaster strikes.
Structured Cabling & Network Infrastructure FAQ’s
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You likely need a cabling evaluation if your team experiences slow file transfers, choppy video calls, dropped phone lines, or tangled, unorganized wiring closets. A cabling upgrade is also critical when moving into a new building, renovating your space, adding staff, or installing new security cameras and VoIP phones.
BeneCom’s BICSI-certified technicians perform comprehensive on-site cabling surveys across Louisiana and Coastal Mississippi. We repair, design, and install organized, high-speed Cat6 structured cabling and fiber optic backbones engineered to support your operations without bottlenecks.
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Most commercial facilities use Cat6 or Cat6A copper cabling for everyday workstations, VoIP phones, and security cameras, while fiber optic cabling is ideal for long distances, high-bandwidth server links, and connecting different floors or buildings.
BeneCom’s in-house BICSI-certified RCDD designers evaluate your physical layout and internet demands to recommend a structured cabling system that delivers maximum speed today while giving your organization room to scale in the future.
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Yes. Upgrading cabling in an older or occupied building requires careful planning, but it does not have to disrupt your daily operations. Our certified field technicians routinely perform cabling retrofits by working in phases, utilizing existing ceiling pathways, and scheduling high-impact cutovers during off-hours or weekends.
Replacing old, messy wiring eliminates network bottlenecks, stops dropped phone calls, and makes future tech troubleshooting much easier for your local IT team.
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Yes, installing structured cabling during early construction or remodeling is the most cost-effective way to support your technology foundation. Pre-wiring walls and ceilings ensures clean pathways for Wi-Fi access points, digital door access, intercoms, and office workstations before drywalls are closed.
As a Licensed Louisiana State Contractor (#43647), BeneCom works directly with general contractors, architects, and facility managers across New Orleans, Metairie, Baton Rouge, and the Northshore to handle low-voltage design, cable drops, server rack installation, and code compliance.
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Timelines depend on building square footage, ceiling heights, and total cable drops. Smaller office wiring projects can be completed in a couple of days, while larger multi-story hotel, warehouse, or school installations are completed in planned phases over one or two weeks.
Before any work begins, BeneCom conducts a thorough on-site survey to inspect your physical building layout, assess drop locations, and provide a clear proposal with a guaranteed timeline so there are no surprises during installation.
Business Phone Systems & VoIP FAQ’s
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Yes. Switching to a VoIP internet phone system significantly reduces monthly bills while unlocking essential features like automated call routing, voicemail-to-email, call recording, and mobile app integration.
With traditional copper landlines being phased out across Louisiana and Mississippi, VoIP also offers superior storm resiliency. During severe Gulf Coast weather or power outages, incoming calls automatically route to employee mobile devices so your business stays reachable from anywhere.
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Yes, you can keep all your numbers. BeneCom manages the entire number porting process so you retain your primary business lines, direct extension numbers, and toll-free lines without giving clients a new number.
We schedule the line transfer behind the scenes to guarantee zero downtime and zero missed calls. Our local technicians supply Yealink desk phones, configure call routing, and train your staff before the switch occurs.
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Hosted cloud VoIP is ideal for most growing businesses and multi-location companies because it requires no bulky on-site phone hardware, scales easily, and lowers monthly costs.
However, on-premise phone systems remain a great fit for hotels, schools, or industrial facilities with legacy wiring, existing PBX setups, or high-density internal extension needs. BeneCom evaluates your facility and budget to recommend and install the exact setup your team requires.
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Modern VoIP systems allow employees to make and receive business calls from their smartphones, laptops, or tablets using a secure application. When employees make outbound calls through the app, clients see your main company phone number on caller ID rather than an employee's personal cell phone number.
Staff can transfer calls between offices, check centralized voicemails, and hold conference calls whether working in Metairie, Baton Rouge, Covington, or remotely.
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Yes. BeneCom designs unified communications systems that connect multiple office locations, school campuses, or church buildings under one seamless network. Employees across different cities can connect using simple four-digit extension dialing and centralized voicemail.
We also integrate business phone systems with low-voltage overhead paging, door entry buzzers, and school intercom systems, providing a single managed platform across New Orleans, Baton Rouge, and Coastal Mississippi.
Security & Access Control Systems
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An access control system replaces physical brass keys with electronic door locks, keycard readers, key fobs, or mobile smartphone credentials.
Instead of worrying about unreturned or copied keys, your business, school, or hotel can issue digital credentials or custom photo ID badges. BeneCom designs and installs complete door access systems across New Orleans, Metairie, Baton Rouge, and Coastal Mississippi, giving you total control over who enters specific doors, gates, or restricted areas.
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Yes. Modern access control platforms allow facility managers and business owners to manage door permissions from a secure mobile app or web browser. You can instantly grant temporary access to contractors, revoke credentials for departing employees, or lock down perimeter doors during an emergency.
System administrators receive real-time notifications if a door is held open or forced, providing complete control over your facility whether you are on-site or off-site.
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Every keycard swipe, fob scan, or mobile door entry is automatically logged with a precise time and date stamp. You can generate custom activity reports in seconds to see which employees, visitors, or contractors accessed specific doors, server rooms, or inventory storage areas.
These automated audit trails help commercial property owners enhance internal security, satisfy industry compliance audits, and prevent unauthorized access.
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In most cases, yes. BeneCom can integrate electronic keycard readers and door controllers into your existing door frames, gate operators, and security infrastructure without forcing a full system replacement.
We also tie your access control system directly into your security cameras and burglar alarms. This allows video footage to automatically record every time a specific door is unlocked or an unauthorized entry attempt occurs.
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Yes. As a Licensed Louisiana State Contractor (#43647 and Electronic Protection License #F846), BeneCom is an approved vendor under Louisiana State Contracts (#4400028354 for surveillance equipment and #4400027150 for photo ID and access cards). This allows public schools, municipal offices, parish government departments, and tax-funded entities across the Gulf South to purchase compliance-ready security camera and keycard access systems directly through pre-approved state contract pricing, saving time and simplifying procurement.Our certified technicians frequently design compliance-ready security and door access solutions for public schools, local government agencies, parish facilities, and law enforcement departments across the Gulf South.
Security Cameras and Monitoring Solutions
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The right camera system depends on your facility layout, lighting, and specific coverage goals. High-definition indoor dome cameras are ideal for office hallways, retail spaces, and reception areas, while vandal-resistant bullet cameras with infrared night vision protect outdoor parking lots, loading docks, and perimeters.
For large grounds, Pan-Tilt-Zoom (PTZ) cameras and specialized license plate capture cameras provide deep detail over long distances. BeneCom designs custom camera layouts across New Orleans, Metairie, Baton Rouge, and Coastal Mississippi to eliminate blind spots across your entire property.
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Yes. Modern commercial camera systems include secure mobile applications for iPhone and Android devices, as well as centralized desktop software for multi-monitor setups.
Business owners, property managers, and security directors can view live feeds, zoom in on playback footage, and review recorded incidents from anywhere in the world, whether managing a single office or multiple facilities across the Gulf South.
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Yes. Today's commercial security cameras utilize artificial intelligence and smart video analytics to distinguish between people, vehicles, and irrelevant movement like wind, rain, or passing animals.
You can create custom virtual tripwires, intrusion zones, and after-hours alert schedules. If an unauthorized person or vehicle crosses a boundary after business hours, the system immediately sends a push notification with a video clip directly to your smartphone.
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Video retention periods typically range from 30 to 90 days depending on your industry compliance standards, camera resolutions, and storage preferences. BeneCom installs high-capacity Network Video Recorders (NVRs) paired with battery backup power supplies to keep recording through temporary power interruptions.
We also offer hybrid cloud backup options to guarantee your critical video footage remains safe and recoverable even if local equipment is physically damaged during a severe Gulf Coast weather event.
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Yes. Integrating your security cameras with electronic keycard door access and burglar alarms creates a unified security network.
When an employee scans a keycard, a door is held open, or a glass-break sensor triggers an alarm, the system automatically bookmarks the corresponding video footage. This allows business owners and administrators to visually verify events instantly without searching through hours of raw video footage.
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