Business Technology Solutions That Keep You Connected, Protected, and Productive
We have a full suite of technology solutions from physical security and structured cabling to IT support and business phone systems. Whether you're a small business or a government agency, we deliver the infrastructure, expertise, and local support you can count on.
Solutions that keep your business secure, connected, and running.
Managed IT services
What should we know about the services you provide? Better descriptions result in more sales.
Cabling & networking Infrastructure
What should we know about the services you provide? Better descriptions result in more sales.
Business Phones & VoIP
What should we know about the services you provide? Better descriptions result in more sales.
Industry Specific Technology Solutions
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Security Cameras & Monitoring Systems
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Security Cards & Access Control Systems
What should we know about the services you provide? Better descriptions result in more sales.
Managed IT Services FAQ’s
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Managed IT support covers all the daily technology your organization relies on, including local help desk support, network monitoring, computer maintenance, cybersecurity, and Barracuda data backups.
If you already have an internal tech person, BeneCom can provide co-managed IT support to handle complex network maintenance, advanced cybersecurity, and off-hours monitoring. For organizations without dedicated tech staff, we serve as your complete off-site IT department across New Orleans, Metairie, Baton Rouge, and the Gulf Coast.
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Managed IT pricing is based on your total number of users, computers, and specialized security needs, consolidating your support into one predictable flat monthly fee.
Outsourcing your IT is almost always significantly more cost-effective than hiring internal staff. Instead of paying a full-time salary, benefits, and ongoing training for a single employee, BeneCom gives your business, school, or hotel access to an entire team of certified network engineers and security specialists for less than the cost of one full-time hire.
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We set up secure remote access so your team can safely connect to business software, files, and databases from anywhere. Each remote device is protected with enterprise antivirus, cloud security tools, and Barracuda email filtering to block cyber threats before they reach your main network.
If a remote employee experiences a computer glitch or software error, our help desk technicians can securely connect to their screen in minutes to resolve the issue without delaying their workday.
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We use a multi-layer cybersecurity strategy designed to stop ransomware, phishing, and malware attacks before they cause operational downtime. Your plan includes managed firewalls, endpoint antivirus protection, automated software patching, and Barracuda email security to filter out dangerous links and spam.
We also maintain automated data backups so your critical company files, client records, or student databases can be restored immediately in the event of a hardware failure or cyber incident.
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While routine employee help desk tickets are handled during standard business hours, our automated monitoring systems watch your network 24/7 to catch and resolve background vulnerabilities before they cause an outage.
If a critical network failure, server crash, or security event occurs after hours or over the weekend, our emergency response team is available around the clock. Backed by our 30-minute response commitment, local businesses, hotels, and institutions across Louisiana and Coastal Mississippi get rapid emergency support whenever disaster strikes.
Structured Cabling & Network Infrastructure FAQ’s
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It depends on your setup, but most businesses use Cat6 or fiber for speed and reliability. At BeneCom, we’ll evaluate your space and recommend what’ll serve you best now and scale as you grow.
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Not hard when you’ve got the right team. We handle retrofits all the time and work around your schedule to minimize downtime.
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Think of it as the nervous system of your office. If it’s messy or outdated, your internet, phones, and even security systems can lag or fail. Clean cabling means smoother operations.
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We do both regularly. Whether you’re building from scratch or renovating an older space, we’ll get your cabling up to speed and up to code.
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Smaller jobs can take just a day or two, while larger projects might take a week. We’ll give you a clear timeline before we start so there are no surprises.
Business Phone Systems & VoIP FAQ’s
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VoIP uses your internet instead of phone lines, which usually means lower costs and more flexibility. Plus, you get features like call forwarding, auto-attendants, and voicemail-to-email.
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Absolutely. We’ll port your number over so your customers never miss a beat.
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Cloud-based systems are more popular because they’re flexible and easy to scale. That said, if on-prem is a better fit for your setup, we support that too.
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Really well. Your team can take and make calls from their cell phones, laptops, even tablets, and it all routes through your business number.
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We set up unified phone systems so each location can operate independently or as one with centralized voicemail, extensions, and management.
Security & Access Control Systems
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It’s a smart way to manage who’s allowed into your building or certain areas using keycards, codes, or even biometric readers. It adds convenience, but more importantly, peace of mind.
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Yes! You can grant or revoke access, monitor activity, and get alerts and all from your phone or computer. It’s control at your fingertips.
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Definitely. In fact, we’re contracted with the State of Louisiana (Contract #4400024069), and we’ve built systems for schools, public buildings, and government agencies.
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Yes — every scan or entry gets logged. You can pull reports anytime to see who entered, when, and where.
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Not necessarily. We can often integrate access control into your existing setup or build a solution that works alongside what you already have.
Security Cameras and Monitoring Solutions
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We install a mix — domes, bullets, PTZs, and more — depending on your space and what you need to monitor. Indoors, outdoors, wide areas or doorways, we’ve got a solution for all of it.
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Yes — live feeds and recordings are always just a tap away, whether you’re down the street or out of town.
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They do. You can get real-time alerts when motion is detected, or when something crosses a virtual line you’ve set up- like someone entering after hours.
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Most systems store between 7 and 90 days, depending on your needs. We’ll help you choose the right retention policy for your space and compliance requirements.
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Yes — and that’s where things get really smart. We design fully integrated systems so everything works together: cameras, alarms, doors, and even notifications.
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