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Managed Services

REDUCE IT COSTS BY OUTSOURCING
TO AN EXPERIENCED MANAGED IT SERVICE PROVIDER

Managed Services allow Benecom to remotely manage in real time and monitor all hardware subsystems from servers to pc’s, firewalls, routers, and printers, and pro-actively discover and remedy system issues such as necessary software patches, user configuration, password and usability issues, faulty system components, etc. before they become problems.

As a leading Managed Service Provider dedicated to helping your business succeed with IT, BeneCom Technologies delivers scalable solutions to host, secure and optimize any workspace. We integrate our technical skill sets and the right resources with your team to discover your challenges, diagnose the problem areas, and custom design, deliver and execute on a comprehensive technology road map, based on your needs, that makes you more secure, compliant, and efficient. Benecom prevents downtime and security issues with great products and best practices.

Why do you need a Managed Service Provider?

Your network needs to be actively managed due to the frequent need to adapt network to corporate needs (growing multi branch office), active security issues (e.g. law firms, medical clinics, HIPAA compliance), or need to reduce IT support costs while retaining or increasing quality of support.

What We Do

Malware Protection

Performance Monitoring

Daily System Backup

VOIP Monitoring

Business Continuity

HIPAA-Compliant Technology

IP Address Management

IT Help Desk

AntiVirus

Bandwidth Analysis

Office 365 Solutions

Secure Remote Access

Office 365 Solutions

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Levels of Support

LEVEL 1

LEVEL 2

LEVEL 3

LEVEL 4

Monitoring

Monitoring

Managed IT

A La Carte

With Remote Problem Resolution

Outsourced IT Department

Individual Device Support

  • Asset Management

  • Managed Patch

  • Managed Anti-VIrus

  • Asset Management

  • Managed Patch

  • Managed Anti-Virus

  • Scheduled Maintenance

  • Key Application Maintenance

  • Device Optimization

  • Configuration Management & Enforcement

  • Asset Management

  • Managed Patch

  • Managed Anti-Virus

  • Managed Backup

  • Data Risk Assessment

  • Firewall Monitoring  & Management

  • Router/Switch Monitoring

  • Other SNMP devices

  • Firewall Monitoring  & Management

  • Router/Switch Monitoring

  • Other SNMP devices

  • Firewall Monitoring  & Management

  • Router/Switch Monitoring

  • Other SNMP devices

  • Data Risk Assessment

  • Monitoring

  • Asset Management

  • Managed Patch

  • Managed Anti-Virus

  • Managed Email

  • Managed Documents

  • Performance Monitoring

  • Monitoring

  • Asset Management

  • Managed Patch

  • Managed Anti-Virus

  • Managed Email

  • Managed Documents

  • Performance Monitoring

  • Monitoring

  • Asset Management

  • Managed Patch

  • Managed Anti-Virus

  • Managed Email

  • Managed Documents

  • Performance Monitoring

  • Scheduled Preventative Maintenance

  • Configuration Management and Enforcement

  • Device Optimization

  • Managed Backup

  • Data Risk Assessment

  • Remote problem resolution not included, but can be provided for an added fee per incident

  • Remote problem resolution included

  • Unlimited on site and remote support

  • Monthly Technical & Business Review

  • Dedicated Technician

  • Servers and Workstations

  • Local Imaged Based Backup Solution and Off-Site Storage

  • Backup Monitoring & Management

  • Monthly Reporting

  • Servers and Workstations

  • System Printers

  • Lasers

  • IBM Midrange System

  • Hourly cloud file/folder backup

  • Unlimited Storage

  • Vulnerability, PCI, Pan Scanning

  • Monthly Reporting

  • Backup of deleted files

  • Spam and Virus Filtering

  • Optional Archiving

  • Enterprise Class AV  Software

  • AV Monitoring

  • AV Management

  • Monthly Reporting

Managed Backup

Maintenance Contracts

Managed Documents

Data Risk Assessment

Managed Office 365

Managed Mail

Managed Anti-Virus

Servers

Network Devices

Workstation

Support Inclusions

Why Choose Us

Harness Real Expertise

Lower Your IT Expenses

Enjoy Responsive Support

Enhance Your Security

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Toll Free

New Orleans 

Baton Rouge