Support Plans
Maintenance Contracts
Your Local Tech Doctor
For an annual or monthly fee, Benecom Technologies provides timely
on-site support including parts and labor for networks and peripherals,
and preventative maintenance when warranted.
You need it if…You have mission critical equipment (e.g. system printers, servers) that will need quick repair by a technician who knows your equipment and your requirements, or which need continual upkeep and testing.
Benecom Technologies maintenance contracts come with support from service technicians with the expertise, knowledge, and availability of spare parts and even loaner machines. We support a greater variety of hardware than any other local provider, from legacy hardware to the latest devices and peripherals.
Contracts can be from 1 to 3 years, with guaranteed pricing for the maintenance term and discounts for longer terms. Cancellation with 30 days’ notice with refund for unexpired term.
Blocktime
Giving You Technology Solutions!
Blocks of Hours are purchased that can be used for any type of service and support, both on site and remotely. Block time gives you access to multiple disciplines: networking, system, printer, and device repair, telecommunications consultation and configuration, access control, camera systems, wireless, and cabling crews for structured cabling.
You need it if… You have mission critical equipment (e.g. system printers, servers) that will need quick repair, intermittent remote or on-site support, or which needs continual upkeep and testing. Also is useful for varied and unplanned IT needs (relocating equipment, running cable)
For enterprises whose needs are intermittent and may require diverse services (e.g. running cable, repairing a printer, upgrading a server), a block time agreement provides for economical, expert, and timely support. In addition, we assign a technician to you who gets to know you and your company’s needs personally and will respond as if he were under your direction.
Time & Materials
Simple Solutions for Complex Connections
Benecom Technologies delivers timely on-site support for networks and peripherals, and preventative maintenance when warranted, for an hourly labor rate and cost of materials.
You need it if…. Your computing needs are infrequent due to capabilities of in-house staff, size of company, and minimal data processing usage.
Benecom Technologies can take the place of multiple vendors for diverse and one-off problems with your computing systems.
On Site and On Time
For Even Your Most Minor Needs!
