Timely on-site support including parts and labor for voice/data infrastructure, and preventative maintenance when warranted.
You need it if…You have mission critical equipment (e.g. cabling, access points, camera systems, ID card systems) that will need quick repair, configuration, or which need continual upkeep and testing.
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REDUCE IT COSTS BY OUTSOURCING
TO AN EXPERIENCED MANAGED IT SERVICE PROVIDER
Managed services allow Benecom to remotely manage in real time and monitor all hardware subsystems from servers to pc’s, firewalls, routers, and printers, and pro-actively discover and remedy system issues such as necessary software patches, user configuration, password and usability issues, faulty system components, etc. before they become problems.
As a leading Managed Service Provider dedicated to helping your business succeed with IT, Benecom Technologies delivers scalable solutions to host, secure and optimize any workspace. We integrate our technical skill sets and the right resources with your team to discover your challenges, diagnose the problem areas, and custom design, deliver and execute on a comprehensive technology road map, based on your needs, that makes you more secure, compliant, and efficient. Benecom prevents downtime and security issues with great products and best practices.
Why do you need a Managed Service Provider?
Your network needs to be actively managed due to the frequent need to adapt network to corporate needs (growing multi branch office), active security issues (e.g. law firms, medical clinics, HIPAA compliance), or need to reduce IT support costs while retaining or increasing quality of support.
What We Do
MALWARE PROTECTION
PERFORMANCE MONITORING
DAILY SYSTEM BACKUP
VOIP MONITORING
BUSINESS CONTINUITY
HIPAA-COMPLIANT TECHNOLOGY
IP ADDRESS MANAGEMENT
IT HELP DESK
ANTI-VIRUS
BANDWIDTH ANALYSIS
OFFICE 365 SOLUTIONS
SECURE REMOTE ACCESS
EMAIL SECURITY
Level 1
Level 2
Level 3
Level 4
Monitoring
Monitoring
Managed IT
A La Carte
without remote problem resolution
with remote problem resolution
outsourced IT department
individual device support
Levels of Support
Servers
Network Devices
Workstation
Support Inclusions
-
Asset Management
-
Managed Patch
-
Managed Anti-Virus
-
Asset Management
-
Managed Patch
-
Managed Anti-Virus
-
Scheduled Maint.
-
Key Application Maint.
-
Device Optimization
-
Configuration Mgmt. and Enforcement
-
Asset Management
-
Managed Patch
-
Managed Anti-Virus
-
Managed Backup
-
Data Risk Assessment
-
Firewall Monitoring & Mgmt.
-
Router/Switch Monitoring
-
Other SNMP devices
-
Firewall Monitoring & Mgmt.
-
Router/Switch Monitoring
-
Other SNMP devices
-
Firewall Monitoring & Mgmt.
-
Router/Switch Monitoring
-
Other SNMP devices
-
Data Risk Assessment
-
Monitoring
-
Asset Management
-
Managed Patch
-
Managed Anti-Virus
-
Managed Email
-
Managed Documents
-
Performance Monitoring
-
Monitoring
-
Asset Management
-
Managed Patch
-
Managed Anti-Virus
-
Managed Email
-
Managed Documents
-
Performance Monitoring
-
Monitoring
-
Asset Management
-
Managed Patch
-
Managed Anti-Virus
-
Managed Email
-
Managed Documents
-
Performance Monitoring
-
Scheduled Preventative Maint.
-
Configuration Mgmt. and Enforcement
-
Device Optimization
-
Managed Backup
-
Data Risk Assessment
-
Remote problem resolution not included, but can be provided for an added fee per incident
-
Remote problem resolution included
-
Unlimited on site and remote support
-
Monthly Technical & Business Review
-
Dedicated Technician
Managed Backup
Maintenance Contracts
Managed Documents
Data Risk Assessment
Managed Office 365
Managed Mail
Managed Anti-Virus
-
Servers and Workstations
-
Local imaged based backup solution and offsite storage
-
Backup monitoring & management
-
Monthly Reporting
-
Servers, Workstations
-
Servers, Workstations
-
IBM Midrange System
-
Lasers
-
System Printers
-
Hourly cloud file/folder backup
-
Unlimited Storage
-
Monthly Reporting
-
Vulnerability, PCI, Pan Scanning
-
Backup of deleted files
-
Spam and Virus Filtering
-
Optional Archiving
-
AV Monitoring
-
Enterprise Class AV Software
-
AV Management
-
Monthly Reporting
